Long story short, my pastor is the type of guy to buy expensive solutions without either doing much research and/or consulting me first, so we have been stuck with MediaShout 4.5 for the past year or two.
My experience with it has been nothing but horrible. I've encountered so many bugs that interfere with normal operations.
Unfortunately, I had to work today, and of course MediaShout decides to freak out while I'm gone. The person who takes over for me when I'm gone called me a little bit ago and said MediaShout stopped recognizing our projectors (the primary monitor was the only thing it recognized). Windows had no problem recognizing all of our monitors. I did the usual troubleshooting steps, but that didn't fix it. There were just a few minutes before service was supposed to start, so we had no time to wait for a support ticket, and the knowledge base is a joke when it comes to actual issues, so the techs will be running the service from PowerPoint and Winamp today.
I've also had issues in the past where if you play music with its built-in music player, it will cut the music short. Support gave us a crazy workaround to get it to play the whole song, but the scrub bar gets all jacked up when you do it so you can't properly time anything.
There was recently a bug where MediaShout wouldn't even open and would show an error. The workaround for that one (given to us by the website) was to set the system clock back a couple weeks.
It just seems like an unfinished program. I'm getting really fed up with it and I really want to propose that we ditch MediaShout for ProPresenter or something.
Has anyone else had any similar experiences?
Submitted January 10, 2016 at 11:05AM by Unknown
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